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privately.
Questions about fit, delivery or your order? Send us a note and our team will help you find the right answer.
Get in touchEmailgallianse@gallianse.com
Reply timeWithin 24 hours
on business days
on business days
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Discreet packagingPlain outer mailer with neutral description.
Worldwide deliveryProcessed in 1–2 business days, delivered in 5–15.
Thoughtful returnsUnworn items with tags and liner intact.
Answers, at a glance
Good to know
before you write.
The essentials on delivery, privacy and returns, gathered in one calm place.
Orders are processed within 1–2 business days and delivered in 5–15 business days worldwide. Free on orders over $59.
Yes. Orders ship in a plain outer mailer with no branding or product wording. The customs description is apparel, and the statement uses a neutral descriptor.
You have 30 days from delivery to return unworn items with tags and the hygiene liner intact. Refunds are issued within 5–10 business days after your parcel arrives back to us. Return shipping is customer-paid except for damaged or incorrect orders.
We’re here when
you’re ready.
gallianse@gallianse.com